Rates payments and concessions
Rates payments
You can choose to pay your rates in four quarterly installments or in one annual amount. If you choose to pay in instalments, notices will be sent to you each quarter.
Flexible online payments
Pay and manage your rates online with Payble. You can pay your rates your way:
- Flexible options at no extra cost (pay weekly, fortnightly, monthly, quarterly or in full)
- Choose your payment start date
- Automatic direct debit from credit or debit card
- SMS reminder before each payment (never any surprises)
- Update your frequency or payment info at any time
- Payment plan continues to roll over automatically from year to year; no need to reapply.
Download the Payble Step-By-Step Guide or check our Payble FAQ for further information.
Alternative payment methods
Rates can be also be paid via:
- BPAY and BPAY View
Please enter the biller code 8706 and use the 'Assessment Number' on your rates notice as your reference number.
BPAY View registration number is 166009. - Phone
Call 1300 276 468 any time to pay with Visa or MasterCard. Please enter the biller code 8706 and 'Assessment Number' on your rates notice.
- By mail
Post your cheque or money order, together with your payment slip, to Campbelltown City Council, 172 Montacute Rd, Rostrevor SA 5073.
- In person
Visit our offices at 172 Montacute Rd, Rostrevor to make payment via cash, cheque, money order, debit or credit card.
Visit an Australia Post outlet to make payment via cash, cheque, money order or debit card.
Concessions and postponement
State concessions
To check your eligibility for State Government concessions, go to www.sa.gov.au/concessions or contact the Concessions SA Hotline on 1800 307 758.
Postponement of rates for seniors
Ratepayers who hold a State Seniors card are able to apply to us to postpone payment of rates on their principal place of residence, subject to eligibility criteria.
Postponed rates remain as a charge on the land and are not required to be repaid until the property is sold or disposed of. Monthly interest charges apply to amounts postponed.
For more information, download the fact sheet or download the Postponement of Rates for Seniors Application Form.
Financial hardship
If you are experiencing hardship and are unable to pay your rates by the due date, contact our Rates team on 08 8366 9222 to confidentially discuss alternative payment options.
Free financial counselling is available through the National Debt Helpline. For more information, visit www.ndh.org.au or call 1800 007 007.
Default in payments
Rates will be overdue if they have not been paid by the 'last day for payment' shown on the front of your rates notice. After this date, the following additional charges (as per the Local Government Act 1999) will apply:
- a fine of 2% of the amount due will be added
- at the end of each following month, interest (at the rate prescribed in the Local Government Act 1999) will be added to any outstanding balance (including interest).
Debt recovery
In any case where the default in payment of rates (including instalments) occurs, Council may commence proceedings for all amounts due. This may include:
- use of a debt collection service
- proceedings in any court competent jurisdiction
- an order requiring an occupier of a property to pay to Council amounts of rent otherwise payable to the owner of the property
- such other legal processes as deemed appropriate by Council
- compulsory sale of property where rates have been in arrears for three years or more.