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Community

Water

Water is a precious resource in South Australia. We live in one of the driest places in Australia, on the driest continent on Earth.

Council is working to prevent water waste and pollution and re-using water where possible.

Report a water issue

Mains water issues

To report a water supply issue, water leak or burst water main, please contact SA Water on 1800 729 283.

Report a mains water issue to SA Water

Stormwater issues

Please report any damage to a stormwater drain to Council.

Report a stormwater issue to Council

Water pollution

Our local waterways can be affected by polluted stormwater run-off. It is the responsibility of governments, industry and the community to prevent pollution of our water resources and to protect water quality for future generations.

The Eastern Health Authority deals with stormwater pollution issues on Council's behalf. To report pollution incidents, email eha@eha.sa.gov.au or call 08 8132 3600.

For serious or urgent reports please contact the Environment Protection Authority on 08 8204 2000.

Rainwater tanks
Rainwater tanks are required to be installed on all new houses built in South Australia for water supply purposes. This also includes building extensions of at least 50m2 of additional roof area.

In most cases, development approval is not required to install a rainwater tank on an existing home or business.

Check if you need approval on the Plan SA website or contact Council's Development team on 08 8366 9222 or mail@campbelltown.sa.gov.au for advice.

More information:

Water sensitive urban design

Water Sensitive Urban Design (WSUD) is using water sustainably by incorporating all water sources (rainwater, stormwater, groundwater, mains water, and wastewater) into urban planning and construction.

Learn more about water smart designs at www.resilienteast.com/watersmart.

An expanded verge to allow more space for a mature tree.
Expanded verges, permeable paving, and mulch help water soak in, preventing roots from pushing up in search of water.
An expanded verge to allow more space for a mature tree.
Expanded verges, permeable paving, and mulch help water soak in, preventing roots from pushing up in search of water.
Tree Inlet
Tree inlets reduce water pooling on roads, support tree growth, and reduce roots pushing up to search for water.
Tree Verge & Verge Garden
Where there is limited verge space, a protuberance, tree verges or rain garden can be created.
A permeable flat kerb that allows water to reach street trees.
Gaps in kerbing and permeable surfaces allow water to reach tree roots, reducing kerb maintenance issues.
Tree Verge & Verge Garden
Where there is limited verge space, a protuberance, tree verges or rain garden can be created.
Tree Verge
Where there is limited verge space, a protuberance, tree verges or rain garden can be created.
A spoon drain with a section of permeable surface to allow water to reach a tree.
Permeable surfaces embedded into the spoon drain helps water to soak into the plants and reduces downstream runoff.
An expanded verge to allow more space for a mature tree.
An expanded verge to allow more space for a mature tree.
Tree Inlet
Tree Verge & Verge Garden
A permeable flat kerb that allows water to reach street trees.
Tree Verge & Verge Garden
Tree Verge
A spoon drain with a section of permeable surface to allow water to reach a tree.

Council installs a range of different WSUD treatments around trees to allow water to reach tree roots (see examples below).

Aquifer storage and recovery

Since 2003, an Aquifer Storage and Recovery System has been successfully operating at The Max Amber Sportsfield. Surface waters from Fifth Creek are collected during periods of high winter flow and stored underground. The water is retrieved during summer months to irrigate the sporting fields at The Max Amber Sportsfield.

In 2022 the scheme was expanded with the connection of a second bore to store and recover water from which doubled the capacity of the scheme from 50ML to 100ML.  A pipeline was also constructed from Max Amber Sportsfield to Thorndon Park and Steve Woodcock Sportsfield which allows those reserves to be irrigated with the underground stored water as well as what was already occurring at the Max Amber Sportsfield.

For further information, visit Water Sensitive SA website

Waste water reuse

Reusing grey water is a great way to conserve water; however, it is important to be aware of the regulatory approval process currently in place in South Australia.

Grey water comes from sinks, showers, bathtubs and appliances like washing machines and dishwashers. It does not include water from toilets. Black water is sewage water from toilets.

It's very important that both grey and black water are treated and managed properly to ensure public health and safety.

For information on installing water reuse systems and the associated risks and requirements, visit SA Health.

Installation of permanent greywater systems requires approval from Council. Contact our Development team on 08 8366 9222 or mail@campbelltown.sa.gov.au for advice.

Saving water at home

Campbelltown's water supply comes from the Happy Valley Reservoir, River Murray, reservoirs across the Mount Lofty Ranges and the Adelaide Desalination Plant.

Saving water is great for the environment, and it can also help you reduce your water bills.

More information: