Volunteering FAQ

Please see our Volunteer Frequently Asked Questions below.

Yes you can. We have volunteers who work across different programs.

The hours will vary depending on the type of volunteering you choose.

In our spontaneous, #giveanhour volunteering, you can give just one hour, or more, subject to your availability.

In formal volunteering roles, you will decide how many hours you are willing to commit; however, there may be a minimum number of hours required to be suitable for some roles.

Due to the time and resources spent placing and training formal volunteers, we prefer that you commit to being a volunteer for a least six months.

Unfortunately we are not able to guarantee the amount of hours that may be required by Centrelink; however, we will try to accommodate your needs as best as possible.

We believe that every person within our community has something to give. Some roles might require certain skills or qualifications. These are  outlined in our role description. Our aim is to find opportunities for everyone to give, regardless of age, physical ability, experience and qualifications.

We do accept student placements through recognised educational institutions; however these roles are not volunteer roles. Please contact our People and Culture department to discuss these opportunities.

All volunteer roles require a Department of Human Services check. Depending on the role, you might require a specific type of screening check. We will let you know when you apply.

Every volunteer must attend a Council induction meeting, and then a site-specific induction and orientation which takes approximately one hour. Some roles will also require specific onsite training before you can start. At the induction you will sign the Volunteer Terms and Conditions booklet  and a role statement that outlines your role and responsibilities.

That depends on how long you are away for and which role you volunteer in. Many residents rely on the services volunteers provide and as such, some services require ongoing volunteer involvement. There is a possibility your role may not be available after an extended leave of absence.

We also understand that volunteers need a break too and we encourage short breaks and holidays!

Council do not provide references but will provide volunteers with a statement of service.

Volunteer roles provide the opportunity to develop skills and obtain work based experience but do not result in guaranteed employment at Council. You are invited to submit job applications for external vacancies and will have the same opportunities as the public. All external vacancies appear on our website and on seek.com.