Online Community Panel


Are you interested in how your City will develop in the future? What strategic directions should Council take? Do you want to have your say at a time that suits you from the comfort of your own home?

Council has established the Online Community Panel to provide a quick and easy way for you to 'have your say' on a range of important topics and local Council issues.

It only takes a few minutes to register. Click here  to complete a short registration survey to join the Panel. 

If you change your mind about being a panel member, you can opt out at any time. Please note you must be aged 14 years or over to join the Community Panel.

Further information is available by contacting our Community Panel Team on 1800 801 857 or

Online Community Panel Header 

What is the Online Community Panel?

The Online Community Panel is one way in which our local community can participate in Council's decision-making process. It provides an opportunity for residents to express their thoughts, ideas and concerns on a range of topics.

Your feedback and input ensures your voice is heard.

Members of the Panel are invited via email to respond to 4 to 6 surveys about city-wide issues each year. All information collected from the Panel is reported to Council to help them better understand community views before making decisions about the City's future.

Panel Members go into regular draws to win prizes for completing surveys and receive newsletters electronically from time to time to advise the outcomes of recent surveys.

Why an Online Community Panel?

The Online Panel is a convenient and cost effective method to obtain community input on a range of topics and themes relating to Council and the local community.  As the surveys are provided to your registered email address, you can complete them in your own time in the comfort of your home or office.

This form of consultation is used for city-wide issues in addition to traditional methods of consultation.

Council values Community consultation as an important tool for Local Government operations and this form of consultation enables a larger proportion of our community to have their say of important issues.


What sort of issues will I be asked about?

The Online Panel is generally used to seek information about Council's strategic directions, policies, spending and services. The Panel is asked each year about Council's Annual Business Plan and Budget, and biennially about Community Satisfaction. Council may also seek feedback in relation to important local issues which arise throughout the year.

Our Partners

The Online Community Panel is managed in partnership with the Ehrenberg-Bass Institute of Marketing Science, a commercial arm of the University of South Australia. The Ehrenberg-Bass Institute is a highly respected not-for-profit research organisation and has successfully implemented Online Panels with other Adelaide metropolitan Councils.

The Ehrenberg-Bass Institute is responsible for managing the database of participants, distributing emails (survey requests, information, etc) and compiling survey responses. Emails are sent from their address in line with the international status of the university.


In line with established policies, the Ehrenberg-Bass Institute treats all personal information and individual comments with the strictest of confidence, and the personal information of Panel Members is not linked with individual survey results and is not passed onto any other organisation or advertising group.


PO Box 1, Campbelltown SA 5074 | 172 Montacute Rd, Rostrevor SA 5073
(08) 8366 9222|| ABN 37 379 133 969
ERACampbelltown Made South Australia
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